When giving instructions for how to use content, like navigating a website or using an application, do not rely only on sensory characteristics (e.g., shape, color, size, position, or sound).
For example, saying “Click the square icon to continue” or “Look in the right-hand column” might not work for everyone.
Why?
The goal is to make sure that all users, including those who use assistive technologies, can understand and follow instructions. Some people might not be able to see shapes, colors, or know where something is located on the screen, so instructions that depend only on those details can be confusing or inaccessible.
Using visual cues like shape or location can still be helpful, especially for users with cognitive disabilities. The key is to make sure that if you do use those kinds of cues, you also include other ways to convey the same information. That way, everyone has a fair shot at understanding what to do.
Title II of the Americans with Disabilities Act: All Minnesota State employee electronic documents and course materials must adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards by April 24, 2026. These guidelines provide a comprehensive framework to ensure that content is perceivable, operable, understandable, and robust for all users.
